New plugin architecture for customer-specific business logic:
- hooks/base.py: CustomerHooks base class with 12 hook points
(on_alarm_created, on_alarm_resolved, on_energy_data_received,
on_device_status_changed, on_quota_exceeded, on_work_order_created,
on_work_order_completed, on_inspection_completed, on_report_generated,
calculate_custom_kpis, on_charging_order_created/completed)
- hooks/loader.py: Dynamic loader that imports from customers/{CUSTOMER}/hooks/
- alarm_checker.py: calls on_alarm_created and on_alarm_resolved hooks
- quota_checker.py: calls on_quota_exceeded hook
Customers override hooks by creating customers/{name}/hooks/__init__.py
without modifying core code. Scales to 10-20+ customers.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
